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Things Everyone Should Know About Automatic Call Distribution (ACD)
Things Everyone Should Know About Automatic Call Distribution (ACD)

20 September, 2023 by Vindaloo Softtech Pvt. Ltd.

When managing a contact center or...

Why Should Enterprises Consider WebRTC Client Solutions?
Why Should Enterprises Consider WebRTC Client Solutions?

17 August, 2023 by Vindaloo Softtech Pvt. Ltd.

Businesses can’t afford to compromise on...

What is WebRTC and How Does It Work?
What is WebRTC and How Does It Work?

1 August, 2023 by Vindaloo Softtech Pvt. Ltd.

The recent pandemic forced businesses to adopt...

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NodeJS vs. AngularJS: Important Aspects of Web App Development

NodeJS vs. AngularJS: Important Aspects of Web App Development

There is an app for anything and everything. With improved internet bandwidth and easier accessibility to a handheld device, web applications, and browser-based tools have been widely adopted. Not only are these web apps robust and filled to the brim with features, but they can also be accessed using a compatible web browser, and users don’t need to install anything on their devices.   Nowadays, most web apps are developed using JavaScript or any of its iterations, and businesses tend...
Significance of IVR in VoIP Communications

Significance of IVR in VoIP Communications

Since the beginning of its mass adoption, the VoIP sector has provided several businesses with creative and affordable communication options. Over the years, several incredible and ground-breaking ideas have revolutionized businesses while multiple concepts have phased out due to the shifting trends. The  IVR system , however, is one solution that has consistently been in demand. We’ll go into more detail about the IVR phone system and how crucial it is in a VoIP communication solution....
Top Reasons to Choose PepperPBX Multi-Tenant IP PBX

Top Reasons to Choose PepperPBX Multi-Tenant IP PBX

  With businesses being global, facilitating easy and cheap internal and external communication has become an integral part of any business infrastructure. And PBX (Private Branch Exchange) stands as a stalwart cornerstone to facilitate seamless interaction within organizations. It is a versatile solution that facilitates communication inside and outside of an organization. Unlike earlier PBX systems, which were hardware-based, modern PBX systems are sophisticated software-driven...
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