Blogs Archive
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Things Everyone Should Know About Automatic Call Distribution (ACD)
20 September, 2023 by Vindaloo Softtech Pvt. Ltd.
When managing a contact center or...
Why Should Enterprises Consider WebRTC Client Solutions?
17 August, 2023 by Vindaloo Softtech Pvt. Ltd.
Businesses can’t afford to compromise on...
What is WebRTC and How Does It Work?
1 August, 2023 by Vindaloo Softtech Pvt. Ltd.
The recent pandemic forced businesses to adopt...
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#IVR software development services
Significance of IVR in VoIP Communications
Posted on 15 March, 2023 by Vindaloo Softtech Pvt. Ltd.
Since the beginning of its mass adoption, the VoIP sector has provided several businesses with creative and affordable communication options. Over the years, several incredible and ground-breaking ideas have revolutionized businesses while multiple concepts have phased out due to the shifting trends. The IVR system , however, is one solution that has consistently been in demand. We’ll go into more detail about the IVR phone system and how crucial it is in a VoIP communication solution....