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Things Everyone Should Know About Automatic Call Distribution (ACD)
Things Everyone Should Know About Automatic Call Distribution (ACD)

20 September, 2023 by Vindaloo Softtech Pvt. Ltd.

When managing a contact center or...

Why Should Enterprises Consider WebRTC Client Solutions?
Why Should Enterprises Consider WebRTC Client Solutions?

17 August, 2023 by Vindaloo Softtech Pvt. Ltd.

Businesses can’t afford to compromise on...

What is WebRTC and How Does It Work?
What is WebRTC and How Does It Work?

1 August, 2023 by Vindaloo Softtech Pvt. Ltd.

The recent pandemic forced businesses to adopt...

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#FreeSWITCH development services

Top Reasons to Choose PepperPBX Multi-Tenant IP PBX

Top Reasons to Choose PepperPBX Multi-Tenant IP PBX

Posted on 1 March, 2023 by Vindaloo Softtech Pvt. Ltd.

  With businesses being global, facilitating easy and cheap internal and external communication has become an integral part of any business infrastructure. And PBX (Private Branch Exchange) stands as a stalwart cornerstone to facilitate seamless interaction within organizations. It is a versatile solution that facilitates communication inside and outside of an organization. Unlike earlier PBX systems, which were hardware-based, modern PBX systems are sophisticated software-driven...
Asterisk vs. FreeSWITCH: How Are They Different?

Asterisk vs. FreeSWITCH: How Are They Different?

Posted on 14 April, 2023 by Vindaloo Softtech Pvt. Ltd.

Asterisk and FreeSWITCH are the two most widely used platforms for developing VoIP solutions in the VoIP industry. They are both powerful enough for developers to create any intricate VoIP solutions for teamwork and communication in addition to being open-source technologies.  What is Asterisk? In 1999, Mark Spencer created Asterisk, a piece of software that distributes calls like an expensive PBX. His tiny group created the Asterisk call distribution and handling software for their...