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Things Everyone Should Know About Automatic Call Distribution (ACD)
Things Everyone Should Know About Automatic Call Distribution (ACD)

20 September, 2023 by Vindaloo Softtech Pvt. Ltd.

When managing a contact center or...

Why Should Enterprises Consider WebRTC Client Solutions?
Why Should Enterprises Consider WebRTC Client Solutions?

17 August, 2023 by Vindaloo Softtech Pvt. Ltd.

Businesses can’t afford to compromise on...

What is WebRTC and How Does It Work?
What is WebRTC and How Does It Work?

1 August, 2023 by Vindaloo Softtech Pvt. Ltd.

The recent pandemic forced businesses to adopt...

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April 2023

5 Key Features of VoIP Trends to Watch in 2023

5 Key Features of VoIP Trends to Watch in 2023

Posted on 25 April, 2023 by Vindaloo Softtech Pvt. Ltd.

Trends may not always dictate the future of an industry, it certainly does help in understanding the current innovations, analyzing their impact in the foreseeable future, and predicting their role in revolutionizing the industry. The VoIP industry has seen tremendous growth over the past decade as it surpassed $40 billion in 2022 with a 10% CAGR from 2023 to 2032 ( Source:  GM Insights ) Before we jump head first into some of the predicted VoIP trends to watch out for in 2023, here is a...
Asterisk vs. FreeSWITCH: How Are They Different?

Asterisk vs. FreeSWITCH: How Are They Different?

Posted on 14 April, 2023 by Vindaloo Softtech Pvt. Ltd.

Asterisk and FreeSWITCH are the two most widely used platforms for developing VoIP solutions in the VoIP industry. They are both powerful enough for developers to create any intricate VoIP solutions for teamwork and communication in addition to being open-source technologies.  What is Asterisk? In 1999, Mark Spencer created Asterisk, a piece of software that distributes calls like an expensive PBX. His tiny group created the Asterisk call distribution and handling software for their...
How can you Improve Your Marketing Strategy through a VoIP system?

How can you Improve Your Marketing Strategy through a VoIP system?

Posted on 10 April, 2023 by Vindaloo Softtech Pvt. Ltd.

Timely communication is critical for every business, whether a startup or a large enterprise with multiple geographical locations. When the strategies are shared, or teams collaborate seamlessly, it improves productivity and aids company growth. Internet telephony has caught up in the past decade to replace the clunky traditional telephone as a reliable and better business communication channel. In fact, the global market for VoIP services is expected to reach $102.5 Billion in 2026 (...
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