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Things Everyone Should Know About Automatic Call Distribution (ACD)
Things Everyone Should Know About Automatic Call Distribution (ACD)

20 September, 2023 by Vindaloo Softtech Pvt. Ltd.

When managing a contact center or...

Why Should Enterprises Consider WebRTC Client Solutions?
Why Should Enterprises Consider WebRTC Client Solutions?

17 August, 2023 by Vindaloo Softtech Pvt. Ltd.

Businesses can’t afford to compromise on...

What is WebRTC and How Does It Work?
What is WebRTC and How Does It Work?

1 August, 2023 by Vindaloo Softtech Pvt. Ltd.

The recent pandemic forced businesses to adopt...

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#webrtc applications

What is WebRTC and How Does It Work?

What is WebRTC and How Does It Work?

Posted on 1 August, 2023 by Vindaloo Softtech Pvt. Ltd.

The recent pandemic forced businesses to adopt the remote working model, and while email was the preferred communication channel, the communication wasn’t happening in real-time. This increased the demand for alternative business solutions for ensuring team communication in real-time without lag. So, businesses started looking for VoIP-based business communication solutions that allow conferencing as well as support rich media. What is WebRTC? WebRTC (Web Real-Time Communication)...