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Things Everyone Should Know About Automatic Call Distribution (ACD)
20 September, 2023 by Vindaloo Softtech Pvt. Ltd.
When managing a contact center or...
Why Should Enterprises Consider WebRTC Client Solutions?
17 August, 2023 by Vindaloo Softtech Pvt. Ltd.
Businesses can’t afford to compromise on...
What is WebRTC and How Does It Work?
1 August, 2023 by Vindaloo Softtech Pvt. Ltd.
The recent pandemic forced businesses to adopt...
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5 Key Features of VoIP Trends to Watch in 2023
Posted on 25 April, 2023 by Vindaloo Softtech Pvt. Ltd.
Trends may not always dictate the future of an industry, it certainly does help in understanding the current innovations, analyzing their impact in the foreseeable future, and predicting their role in revolutionizing the industry. The VoIP industry has seen tremendous growth over the past decade as it surpassed $40 billion in 2022 with a 10% CAGR from 2023 to 2032 ( Source: GM Insights ) Before we jump head first into some of the predicted VoIP trends to watch out for in 2023, here is a...