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Things Everyone Should Know About Automatic Call Distribution (ACD)
20 September, 2023 by Vindaloo Softtech Pvt. Ltd.
When managing a contact center or...
Why Should Enterprises Consider WebRTC Client Solutions?
17 August, 2023 by Vindaloo Softtech Pvt. Ltd.
Businesses can’t afford to compromise on...
What is WebRTC and How Does It Work?
1 August, 2023 by Vindaloo Softtech Pvt. Ltd.
The recent pandemic forced businesses to adopt...
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Staff Augmentation vs. Outsourcing: What Works Best for IT Industry
Posted on 18 July, 2023 by Vindaloo Softtech Pvt. Ltd.
In today’s rapidly evolving technological landscape, businesses in the IT industry can face resource shortages and can raise the challenge of meeting increasing demands for specialized skills while also ensuring cost-effectiveness and efficiency. Two popular strategies have emerged as potential solutions: team augmentation and outsourcing. Both approaches aim to enhance productivity, accelerate project timelines, and access specific expertise. Most consider both to be the same and are...