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Things Everyone Should Know About Automatic Call Distribution (ACD)
20 September, 2023 by Vindaloo Softtech Pvt. Ltd.
When managing a contact center or...
Why Should Enterprises Consider WebRTC Client Solutions?
17 August, 2023 by Vindaloo Softtech Pvt. Ltd.
Businesses can’t afford to compromise on...
What is WebRTC and How Does It Work?
1 August, 2023 by Vindaloo Softtech Pvt. Ltd.
The recent pandemic forced businesses to adopt...
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#appointment booking IVR
Appointment Booking IVR Solution for Hospitals
Posted on 2 June, 2023 by Vindaloo Softtech Pvt. Ltd.
Interactive Voice Response (IVR) solutions benefit all industry verticals thanks to their powerful features. Being an automated logic that works on the key press from the caller, the IVR solution can work round the clock, attending every incoming call automatically. Additionally, advanced IVR solutions help automate many tasks, such as bill payment, service activations, and appointment booking. An appointment booking IVR solution or an appointment IVR solution is an IVR solution...